Shared experienceProject connected
A good job deserves to be remembered.
A completed project. An honest review. A useful signal for the next connection.
★★★★★
Built on shared experience
Good work.
Great people.
Mutual trust.
A better way for customers and tradespeople to build confidence around the work they do together. Share reviews connected to completed projects and help good people find one another.
For customers and independent tradespeople across the UK.
Work linked to a project
Reputation grows with every review
Because the best working relationships go both ways.
✓ Customer and trader accounts✓ Project-linked reviews✓ Search by rating
Trust works both ways
Good connections start with a clearer picture.
Choosing who to work with is easier when people can learn from real experiences. Approved Customer gives customers and tradespeople a shared place to build a reputation around completed projects.
For customers
Find tradespeople with ratings and reviews from people who have worked with them. After a project, share your own experience to help the next customer choose with more confidence.
Join as a customerFor tradespeople
Let your completed work and customer feedback speak for you. Build a visible track record and make it easier for new customers to see the experience you bring.
Join as a tradespersonA simple start
From a completed project to a useful review.
Approved Customer brings the people and the project together, so shared feedback has more context than a star rating on its own.
01
Create your account
Join as a customer or tradesperson and verify your email address to get started.
02
Connect around the job
A tradesperson can invite a customer to confirm the project, creating a clear connection between the two accounts.
03
Share an honest review
Leave a star rating and a short review about the experience. Reviews and ratings help others make a more informed choice.
Our approach
A reputation built from real work.
We believe trust grows when people can understand who they are working with and learn from experiences that came before.
Context matters
Project links help give reviews a clear connection to the people and work they describe.
Both sides count
Good working relationships depend on customers and tradespeople. The platform is designed to recognise that mutual experience.
Useful, simple signals
Ratings and searchable reviews help people get a first sense of the experience others have shared.
Your next good connection
Let good work lead to good work.
Join Approved Customer and help build a more trusted way to find and work with great people.